Shipping policy
Last updated: 20 September 2026
This policy applies to orders placed with Reviva, the trading brand of Vinaca Pty Ltd.
Where we ship
We currently ship to addresses within Australia only. Local delivery and store pickup are not offered.
Order handling
Orders are normally prepared for dispatch within 1–3 business days. Business days exclude weekends and public holidays in Victoria. Delivery estimates begin after dispatch.
Shipping options and rates
The following Australian shipping options are configured:
- Standard: $9.99, with an estimated delivery time of 3–5 business days after dispatch.
- Free Standard: available for orders of $99.99 or more, with an estimated delivery time of 3–5 business days after dispatch.
- Express: $15, with an estimated delivery time of 1–2 business days after dispatch.
The options and total shipping charge available for an order are shown at checkout before the order is submitted.
Delivery estimates and delays
Delivery times are estimates, not guarantees. Carrier delays, severe weather, public holidays and other events outside our reasonable control can affect delivery. Please contact us if an order has not arrived within a reasonable period after the estimated delivery window.
Delivery details
Please provide a complete and accurate delivery address at checkout. If you notice an error, contact us promptly at revivamouthtape@gmail.com. We cannot guarantee an address can be changed after an order enters processing.
Damaged or missing orders
Defective, damaged or missing products are covered by the 365-day guarantee described in our Refund Policy. Contact us with your order details so we can assess the issue.
Contact
For shipping questions, email revivamouthtape@gmail.com.